Privacy Policy for Hummer Desert Safari Dubai
Introduction
Welcome to the online home of Hummer Desert Safari Dubai, a leading adventure tourism provider based in Dubai. We are committed to maintaining the highest standards of privacy and data security for our valued customers. This comprehensive Privacy Policy outlines how we handle your personal information when you interact with our website, applications, services, or products.
Scope
This policy covers all aspects of our digital presence, including:
- Our official website located at https://hummer-desert-safari-dubai.terratrek.net
- Mobile applications and online forms we use to provide our services
- Services accessed through our platform, including booking systems and customer support
- Communications initiated by us, such as newsletters, marketing emails, phone calls, and text messages (SMS)
Please note that this policy does not extend to third-party platforms or external links you may find on our website. These entities have their own privacy policies, and we encourage you to review them before sharing your information.
Processing Activities
Your interactions with us trigger several data processing activities, including:
- Account Creation and Management: When you create an account, we collect account-related information such as your name, contact details, and login credentials.
- Booking and Transactions: We process payment information, financial details, purchase history, and booking-related data to facilitate your desert safari reservations and ensure secure transactions.
- Device Identification: Our systems may record mobile device identifiers (e.g., IP addresses, unique device IDs) for security, analytics, and service improvement purposes.
- Location Data: With your consent, we access location information to provide location-based services and tailor our offerings to your area.
- Feedback and Reviews: We collect feedback, reviews, and comments you share with us to enhance our services and improve customer satisfaction.
- Social Media Integration: If you choose to log in through social media platforms or share content on our social media channels, we will gather data from those platforms.
- Product Preferences: Information about the products you view, purchase, or express interest in is also collected for personalized recommendations and marketing purposes.
Personal Data Collection
We collect several types of personal data to deliver tailored services and improve your overall experience:
- Account Information: This includes your name, email address, contact number, home address, and any other details required to set up and manage your account.
- Payment Details: We securely store payment information such as credit/debit card numbers, expiration dates, CVV codes, and billing addresses to process transactions.
- Financial Records: Financial data may be collected for accounting, auditing, and fraud prevention purposes.
- Purchase History: We keep records of your booking history, items purchased, and related details.
- Mobile Device Identifiers: These unique identifiers help us recognize your device and provide a seamless user experience across our applications.
- Location Data: Your location information enables us to offer personalized recommendations and services based on your geographical area.
- Feedback and Communication: We value your feedback and the communication you initiate with our team, which helps us improve continuously.
- Social Media Information: If you choose to connect with us via social media, we may collect data from your public profile, including preferences, posts, and interactions.
- Product Details: We track product views, purchases, and interactions to personalize content and recommendations.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and gather analytics on how our website is used. Cookies can be categorized as:
- Strictly Necessary: These ensure basic functionalities of our website, such as enabling secure log-ins.
- Preference Cookies: They remember your settings and preferences, like language selection or display settings.
- Analytics Cookies: Used to gather insights into user behavior on our site for performance measurements and improvements.
Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.
Data Retention and Deletion
We adhere to data retention policies to balance the need for record-keeping with your privacy rights:
- Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations and tax requirements.
- Once the purpose of data collection is fulfilled, or upon your request, we securely delete or anonymize your personal information.
- Financial transaction records may be stored for a longer period due to accounting and tax regulations.
Your Rights
We respect your privacy rights and offer various options for managing your personal information:
- Access and Rectification: You have the right to request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
- Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal information from our systems.
- Restriction: You may opt to restrict the processing of your data for specific purposes.
- Data Portability: We can provide a portable copy of your personal data in a commonly used format upon request.
- Objection and Non-Discrimination: You have the right to object to the processing of your data and to be free from discrimination based on your privacy choices.
To exercise these rights or if you have any data-related queries, please contact our dedicated Privacy Team via email at [email protected] or by mail to:
Hummer Desert Safari Dubai
Privacy Policy Inquiries
[Address]
Changes to the Policy
We may update this policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be effective immediately upon posting on our website, and we encourage users to review these updates regularly.
Contact Us
For any questions, comments, or requests related to privacy, data security, or this Policy, please reach out to us:
- Email: [email protected]
- Postal Address: [Provide physical address]
Thank you for choosing Hummer Desert Safari Dubai. We are committed to protecting your privacy and ensuring a safe online experience.